CHAUFFEURS
Professionalism of our chauffeurs is of paramount importance to us at Five Star.
We have a strict selection and employment policy for our drivers as we believe the chauffeur’s appearance, personality, professionalism and knowledge go hand in hand with an impeccable vehicle.
Our Oxford based Chauffeurs work alongside some of the finest five star hotels in the world which ultimately creates a true understanding of levels of service required in our industry.
Adhering to correct Etiquette, being friendly but never intrusive and always trying to anticipate your needs is where our chauffeurs excel. Below is a summary of what we expect from our chauffeurs. Before commencing employment our chauffeurs sign a legal service level agreement to adhere to our strict criteria.
Attire
To ensure the highest possible standards, all of our Oxford based Chauffeurs dress in a dark suit, tie, white or blue shirt and black shoes. We insist that no other jewellery be worn other than watches, wedding rings and cufflinks.
Confidentiality
A vital part of our agreement with our chauffeurs is the need for total confidentiality and discretion of the client. We insist they may not divulge or discuss any information they have become party to during the journey.
Driving Standards
Our chauffeurs must at all times follow the speed limit and must always adhere to traffic laws at all times. Our clients must always have a smooth ride without discernable acceleration or deceleration as they may be trying to work or sleep.
Route Knowledge
Before employment all chauffeurs have to go through a test of, arterial routes, all major airports and terminal layout, locations of major hotels, restaurants and other points of interests around Oxford
and London.
OUR FLEET
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